§  COG Line of Business / Countries / Offices

§  Third Party Administrators

§  Claim Vendors & Suppliers

§  Claims Operational Controls

Delivers training to managers throughout APAC on the audit process including the QA system and the calibration process to support QA quality.

Continuously collaborates with claim management in the development of meaningful action plans that detail the tasks, resources, and timeframes necessary to improve claim handl

 Facilitates, supports, and measures the execution of action plans. Provides consultation and advice to the claims teams to ensure the prompt and effective delivery of action plans.

Leads or actively participates in training claim handlers on technical claims content.

  Interact with multiple business partners (Underwriting, Claims, Internal Audit, TPAs, Vendors, Accounts, Legal & Compliance etc.).