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[수입화장품브랜드] Head of IT

등록일 2023-10-31 마감
MAIN PURPOSE
Entails overseeing the management and optimization of our Front-Office and Back-Office applications, with a specific focus on local Digital Eco system while ensuring the local seamless operation support, enhancement, and integration of our Global Retail, CRM (Marketing) and Digital systems, Regional Enterprise Resource Planning (ERP) system and Warehouse Management System (WMS), as well as other local Korean-specific applications. This position requires a good understanding of both technology, Retail industry and the local Korean market to effectively support our business objectives.
KEY RESPONSIBILITIES
1. Digital Transformation Leadership:
• Drive the digital transformation strategy across the organization, focusing on enhancing productivity and efficiency.
• Collaborate with stakeholders to identify areas for improvement and propose innovative solutions aligned with business objectives.
2. Application Management: 
• Manage the full lifecycle of Front-Office and Back-Office applications, including installation, configuration, maintenance, and upgrades. 
• Monitor and maintain the performance, availability, and reliability of the applications. 
• Collaborate with vendors, internal stakeholders, and cross-functional teams to resolve technical issues and optimize application functionality. 
• Responsible for ensuring compliance with Korean policies of Cybersecurity standards for servers related to the applications
3. Team Leadership:
• Lead a team consisting of IT Infra. and ERP function.
• Provide guidance, mentorship, and conduct performance evaluations to foster professional growth within the team.
4. Business Analysis and Solution Design:
• Work closely with business stakeholders to understand their requirements and identify opportunities for digitalization.
• Translate business requirements into functional specifications and technical designs for system enhancements.
• Coordinate with regional or global teams/vendors for successful implementation of system enhancements.
5. Project Management:
• Oversee global projects related to IT, ensuring timely delivery within budgetary constraints.
• Define project scope, allocate resources effectively, and monitor progress towards project goals.
6. Vendor Management:
• Collaborate with external vendors for effective support, maintenance, licensing or procurement of IT systems.
7. Documentation and Reporting:
• Create/maintain technical documentation including system diagrams,user manuals,and standard operating procedures (SOPs).
REQUIREMENTS
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• A minimum of 10 years of proven experience in managing Front-Office and Back-Office applications, preferably in a renowned IT company.
• In-depth understanding of the Retail industry and its systems such as POS and SAP.
• Experience with advanced applications and organizational environments in IT companies.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders. Fluent English is required for effective communication with stakeholders at various levels (Global, Regional, local GMs and Managers).
• Proficiency in understanding Management and integration Retail, CRM, Digital systems , OMS, AX, WMS, etc.
• Demonstrated experience in project management including planning execution,and delivery of IT projects preferably within the Korean market.
• Proficient in system administration configuration,and troubleshooting of enterprise-level applications.
• Strong hands-on management capabilities leadership coaching,and people management skills are necessary for this role.
• Strong analytical problem-solving abilities with a focus on delivering effective solutions tailored to the Korean market.
• An open-minded individual who embraces challenges with a positive mindset.

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010-8869-3764

hklee@leenpartner.com

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